We have upgraded our payment platform to cater our growing orders from both local and overseas. Customers are responsible for the customs duty, if any, imposed by the Local Customs Authority and should be aware of any banned items. If any order is confiscated by the Local Customs Authority of your country because of the above-mentioned reasons, we are not responsible for any reshipment or refund regarding the confiscated order.
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First Class Registered Airmail (For orders upto a max value of HKD1,000 / USD129 and weight upto 1Kg) First Class Registered Airmail is the most economy shipping service which offers online tracking*, for orders value above HKD500 (USD64), insurance is offered as an option on top of registered service, EMS or other express service will be the only option when the destination country doesn't provide insurance service. * Online tracking for registered service may not be available to certain countries which is depends on the postal unit of the destination country. Insured Air Parcel (For orders value above HKD500 / USD64 and weight upto 10Kg) Full or desired* value is declared for additional insurance service, full or partial refund is offered in case of content damage or shipment lost subject to further investigation by the postal authorities. Please contact us and file a case to your local shipping provider immediately once you have found the content are damaged or believe it has lost after waiting for an unreasonable timeframe. * For the desired insurance value (must not higher than the order value), please leave a note on checkout page for our record. SpeedPost EMS SpeedPost EMS offers online tracking* and faster delivery time over Registered and Insured Air Parcel, detailed tracking information also available online with fundamental follow-up service. * Online tracking for SpeedPost EMS service may not be available to certain countries which is depends on the postal unit of the destination country. ** Rates for certain countries may not be ready on our system, please contact us for the rate of your countries if you can't see it on our shipping quote. Express Shipping via various courier companies (including but not limited to UPS, DHL, Aramex, etc) depends on the destination country. Offering faster delivery guarantee, world class customer service with detailed online tracking. We reserve the right of choosing courier company to ship the "Express" orders, please contact us first before placing your order if you have preference regarding the courier company to be used. |
For orders exceeding the specified limits, checkout will not offer you the option of selection.
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